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Case Studies: News & Events

Case Study


Implementing NLP Chatbot for Leading Indian Newspaper

DGTL and collaborated to revitalize subscription renewals for a major newspaper using an Omni Channel Engage Module and Chatbot. This innovative approach led to improved user experience, streamlined processes, and a significant boost in retention rates.


To learn more about this successful partnership and the detailed case study, click to read in detail.

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Improving OTT Experience: Role of AI Bots in India's Leading Platform 

Witness how AI-driven Chatbots and Voicebots have set the stage for a more efficient, user-friendly, and satisfying OTT streaming experience. 


DGTL leveraging the implementation of conversational AI-powered bots to one of the leading OTT platforms in India, not only resolved common OTT challenges but also personalized content recommendations, delighting users and fostering loyalty. 


Menu Driven Vendor Bot's Role in Elevating Procurement for the World’s Top Zinc-Lead-Silver Producer 

DGTL skillfully developed the tailored VendorBot for the World's Leading Zinc-Lead-Silver Producer, capable of interfacing with multiple systems and providing suppliers and employees with up-to-the-minute data. This simplifies the entire procurement process, all presented in a user-friendly interface. 


Image by Alexander Shatov

DGTL Boosts Vendor Experience and Efficiency with WhatsApp-Integrated Bot

In account payables, suppliers often inquire about invoice and order statuses, requiring dedicated team members for responses. DGTL streamlined this process, improving response and resolution times for vendor queries.  Discover how DGTL simplifies your vendor interactions in real-time through WhatsApp.


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