We Are 9 Years Old!
9
DGTL Innovations
Celebrating
Years
of
Excellence!
Bridging Intelligence and Automation Impacting to Successful Business Transformation
2025 was not just another year for DGTL — it was a defining chapter where intelligence moved from ideas to execution. We helped enterprises shift from fragmented processes to AI-led, outcome-driven automation, delivering real business impact across operations, engagement, and growth.
As we step into 2026, DGTL’s focus sharpens further: agentic AI, autonomous workflows, and intelligent platforms that don’t just support businesses — they actively drive them forward.
Our Achievements in 2025
Projects Executed
35+
Pilots Implemented
10+
Workshops Conducted
15+
AI Agent Deployed and Made Live
7+
From Foundations to Force Multiplier
2025 became the year where intelligence became operational, automation became scalable, and transformation delivered measurable outcomes. What we built wasn’t experimental — it was live, embedded, and driving business value.
2025
Key Projects We Delivered
Agentic AI Workforce for Revenue, Product & Recovery
Deployed production-ready AI agents for a leading tile manufacturing company, orchestrating loyalty engagement, product expertise, and collections workflows—driving faster resolutions, contextual interactions, and always-on revenue enablement across dealer and customer ecosystems
Intelligent Procurement Transformation (P2P Automation)
Implemented a digitized, end-to-end procurement ecosystem for leading flurochemical company, enabling seamless supplier onboarding, approval automation, and procurement intelligence—bringing visibility, compliance, and operational efficiency across complex sourcing operations.
Designed and engineered a high-performance digital experience for Vivid Exports, aligning brand credibility with international discoverability—transforming the website into a strategic asset supporting global trade visibility and business growth.
Experience Engineering for Global Trade Brand
Brand Elevation Journey for Reputable Restaurant
Built a refined digital platform for Pavilion Restaurants that translates on-ground hospitality into immersive digital storytelling—enhancing discovery, engagement, and brand recall across customer touchpoints.
Healthcare Growth Enablement & Brand Acceleration
Patient-First Digital Identity for Dental Care
Executed a growth-focused digital transformation for Ekam, integrating brand positioning, content strategy, and performance marketing—strengthening trust, visibility, and patient engagement in an increasingly competitive healthcare ecosystem.
Delivered a patient-centric digital branding and outreach framework for VCare Dental Clinic—enhancing local discoverability, strengthening credibility, and enabling consistent patient acquisition through targeted digital touchpoints.
Building Capability Through Workshops and Trainings
2025 Major Pilots That Created Impact
Vendor Engagement AI Bot
Executed a production-grade pilot for a large FMCG ecosystem, automating vendor queries, document workflows, and communication touchpoints—demonstrating how AI-driven supplier engagement can reduce turnaround time and improve operational transparency at scale.
Kitchen Operations AI Assistant
Piloted an AI-powered assistant for food operations that enabled real-time task guidance, process support, and contextual responses—validating the role of conversational AI in improving efficiency and consistency across high-velocity kitchen environments.
Voice AI for Insurance Customer Engagement
Delivered a voice-first AI pilot for a large insurance service environment, handling inbound queries with natural language understanding—showcasing improved response times, service continuity, and scalable customer engagement without increasing human load.
Geo-Tagged AI Route Planning
Implemented a geo-intelligent route optimization pilot for field operations, combining location intelligence and AI logic—resulting in smarter routing, better resource allocation, and improved visibility across on-ground execution workflows.
Sales Intelligence
AI Agent
Piloted an AI-driven sales assistant designed to qualify leads, manage follow-ups, and surface contextual insights—demonstrating how autonomous agents can accelerate sales cycles and improve engagement consistency.
KYC, Discount & Loyalty Automation Agent
Executed a unified AI agent pilot automating KYC validation, discount workflows, and loyalty engagement—proving how intelligent orchestration can simplify compliance while enhancing partner and dealer experiences.
AI-Based Auto-Response Engine
Deployed an AI auto-response pilot to manage high-volume enterprise communications—showcasing significant reduction in manual effort while maintaining accuracy, tone, and contextual relevance across responses.
E-Procurement Automation Pilot
Ran an intelligent procurement pilot for India's leading textile and specialty chemical manufacturers, focused on supplier onboarding, approvals, and sourcing workflows—validating faster cycle times, improved governance, and readiness for full-scale procurement transformation.
Custom Digital Brand Activation Pilot
Delivered a branding and digital presence pilot for an industrial innovation initiative—establishing market positioning, narrative clarity, and digital readiness ahead of larger go-to-market programs.
Partnerships That Defined 2025
DGTL strengthened its ecosystem by formalizing strategic collaborations that elevate AI capacity, enterprise communications, and deep-tech AI solutions — all designed to drive measurable transformation across digital, voice, and autonomous workflows.
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Partnered to deliver mission-critical AI systems enhancing quality control, accelerating inspections, and strengthening national security for defence, public sector, and industrial innovators.
Partnered to deploy adaptable multi-agent AI workforces delivering enterprise automation across voice, chat, and tasks, enabling autonomous workflows across complex enterprise environment.
Powering AI-driven omnichannel communications using CPaaS, conversational messaging, and journey orchestration across WhatsApp, SMS, RCS, and voice for scalable engagement.
Teamed up with XceedBeyond to co-create innovation frameworks, strategic growth pathways, and future-ready digital journeys that fuel enterprise transformation and lasting business value.
Milestones Achieved
Manage CIA — Strategic Digital Growth for Agriproducts
Deployed effective digital marketing frameworks that drove audience growth, visibility, and conversion for agriproduct portfolios — blending content, engagement, and performance marketing.
Global Fan Engagement with Voice Automation
DGTL, in association with Yellow.ai, implemented AI-powered voice automation for the Official Streaming Partner of the Women’s World Cup, enabling multilingual, high-volume fan engagement, reducing call center load by 60%, and delivering seamless, personalized support during peak global traffic.
Faculty Enablement in AI-Led Digital Education at Indira University
DGTL enabled over 300+ entrepreneurs and professionals through hands-on training in Generative AI tools and digital marketing, equipping them to apply AI-driven strategies, automation, and performance-led growth frameworks in real-world business scenarios.
Entrepreneurs Empowered with GenAI & Digital Growth Skills
DGTL enabled over 300+ entrepreneurs and professionals through hands-on training in Generative AI tools and digital marketing, equipping them to apply AI-driven strategies, automation, and performance-led growth frameworks in real-world business scenarios.
Vision For Future
CEO Message:
As DGTL enters its next growth phase, our focus is clear: building intelligent, human-centric systems at scale. With Conversation Automation, Agentic AI, and the Digital Workplace at our core, we’re expanding across Southeast Asia and the Middle East—delivering practical innovation, measurable outcomes, and long-term enterprise value.
-Manav Kapoor
CMO Message:
In 2026, engagement will be driven by intelligent systems that understand context, anticipate intent, and act autonomously. By operationalizing agentic AI across customer and employee journeys, DGTL is helping brands build deeper relationships, stronger loyalty, and sustained growth in an AI-first digital economy.
-Neha Kapoor
Thank You for
9 Amazing Years!
Your trust and collaboration have been the cornerstone of our success. As we celebrate this milestone, we are more committed than ever to pushing boundaries, innovating relentlessly, and creating a future where businesses thrive.
Here’s to making 2026 another year of game-changing transformations together!