New Win: NLP Chatbot Integration for India’s Top Leading Newspaper

In an exciting collaboration, DGTL and Yellow.ai have partnered with a leading Indian English-language daily newspaper and digital news media. This newspaper, renowned as one of the leading newspapers in India by circulation and the largest selling English-language daily globally, is poised for a digital transformation like never before.

 

The focus of this partnership? To renew subscriptions for lapsed users through Yellow.ai's innovative Omni Channel Engage module. This cutting-edge technology will revolutionize how users interact with news content, ensuring a seamless and personalized experience.

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The scope of the project encompasses everything from design and development to integration and testing. A natural language processing (NLP)-trained chatbot will be deployed across specified communication channels. This chatbot's content will include a mix of journeys, in-journey steps, and FAQs, all fine-tuned to offer users a smooth, automated conversational experience.

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This collaboration is set to redefine how users engage with news, offering a tailored experience that aligns with the bot's business goals and user preferences.

 

Excited to experience the future of news interaction? Stay tuned for more updates and be ready to engage with our

NLP-powered chatbot soon!